Refund policy

CAN I RETURN MY ITEMS?

To be eligible for a return, item(s) must be unused, unworn, and in the same condition as when received, including original tags and packaging.

  • Returns must be initiated within 14 days of delivery

  • Items must be returned unused and unworn

  • Original tags and packaging are required

Items that show any signs of wear, use, washing, or alteration are not eligible for return.

ARE THERE ANY ITEMS THAT I CANNOT RETURN?

Yes. The following items are non-returnable:

  • Masks / Balaclavas (for hygiene reasons)

  • Final sale items

  • Rhinestone gloves and rhinestone towels once worn

Rhinestone Product Policy

Due to the nature of rhinestone embellishments and athletic use:

  • Rhinestone gloves and towels are final sale once worn

  • Natural cosmetic wear, including rhinestone loosening or loss, may occur with use and does not qualify as a defect

  • Returns or exchanges will not be accepted for cosmetic wear caused by gameplay, practice, friction, washing, or normal use

Unworn rhinestone items may be eligible for return if they meet all return conditions and show no signs of use.

HOW DO I RETURN AN ITEM?

To initiate a return, contact us at:
📧 support@perx4sale.com

Please include:

  • Order number

  • Email used at checkout

  • Reason for return

Approved returns must be sent to:

PERX
2926 S Steele St
Tacoma, WA 98409

ARE RETURNS FREE?

No. Customers are responsible for all return shipping costs.

  • PERX is not responsible for lost or damaged return shipments

  • We recommend retaining proof of postage

  • Returns must be initiated within 14 days of delivery or they will not be accepted

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?

Once your return is received, inspected, and approved:

  • Refunds are issued to the original payment method

  • Processing may take up to 5 business days to appear in your account

CAN I EXCHANGE AN ITEM?

Yes — unused and unopened items only.

To request an exchange:

  • Initiate a return as outlined above

  • Indicate “Exchange” in your submission

Used or worn items cannot be exchanged.

CAN I RETURN MY ITEM IF IT ARRIVED DAMAGED?

Yes. If your item arrives damaged or defective, please contact us immediately.

  • You must notify us within 7 calendar days of delivery

  • Photos of the damage or defect will be required

  • We will offer a replacement or refund once approved

Claims submitted after 7 days from delivery are not eligible.

📧 Contact: support@perx4sale.com

FINAL NOTE

By purchasing from PERX, you acknowledge that:

  • Athletic products experience normal wear

  • Cosmetic wear does not constitute a manufacturing defect

  • Rhinestone products are designed for performance and expression, not indefinite cosmetic perfection