FAQ

Measure your hand length (from the crease of your wrist to the tip of your middle finger) and hand width (across the widest part of your palm, not including your thumb). Compare both to the size chart on the product page. If you're between sizes, size up.

Our newer glove fit is a little snugger than before. If you're reordering a size you loved in an older pair, consider going up one size.

They're close. If your player is at the top of the youth range or has longer fingers, go with Adult Small.

Sizes without "Youth" in front are adult sizes, so "Small" means Adult Small. Youth sizes always say "Youth" (for example, Youth-M). Double-check your size before checkout.

Not always. For example, our Camo gloves start at Youth Medium. Each product page shows the sizes available for that style.

No problem. You can exchange for another size. See Returns & exchanges below.

Every order is a full pair, one left and one right glove. The price shown is for the pair.

Yes, as long as your order hasn't shipped. Email support@perx4sale.com right away with your order number and the change. Orders move fast, so the sooner the better.

Yes, if it hasn't shipped yet. We'll cancel it and refund your original payment method in full.

Check your spam folder, and make sure you're looking in the inbox for the email you used at checkout. A "your items are still waiting" email means checkout wasn't completed. If your card was charged and you still have no confirmation, email us and we'll find your order.

Please include your apartment or unit number at checkout. Packages without it are often returned to us, which delays your order.

We'll email you with your options: wait for the restock, switch to another color or size, or get a full refund.

We're online only for now, with no local pickup. Every order ships from Tacoma, WA.

Tacoma, Washington. US orders ship with USPS.

Orders are processed within 5–8 business days, then you'll get a tracking email. US delivery with USPS usually takes another 3–5 business days. We can't guarantee a specific delivery date once your package is with USPS.

US orders over $60 ship free. US orders under $60 ship for a flat $7.95. International shipping is calculated at checkout: add items to your cart and enter your address to see the exact cost before you pay.

Yes. We offer Priority, 2-day and overnight shipping for an extra cost. Place your order, then email us right away with your order number and the date you need it by. We'll send an invoice for the upgrade.

That means we've printed your label but USPS hasn't scanned it yet. If there's still no movement after a few business days, email us and we'll look into it.

Packages sometimes show delivered a day early. Check around your door, mailbox, mailroom or front office, and with neighbors. If it still hasn't turned up after 48 hours, email us with your order number and we'll make it right.

This usually happens when an address is incomplete. We'll email you to confirm your address, then reship or refund, whichever you prefer.

Yes. International orders ship with DHL eCommerce or USPS International and take longer than US orders. You'll see the shipping cost at checkout before you pay. Customs duties or import taxes charged by your country aren't included and are paid by the recipient. Packages refused at customs are returned to us.

International packages pass through a national sorting hub before local delivery. In Germany, for example, all US parcels go through Frankfurt. If tracking says "ready for pickup," the carrier couldn't deliver and left it at a nearby pickup point. Look for a notice card, or enter your tracking number on the carrier's site.

14 days from delivery. Items must be unworn and in their original packaging with tags. Ski masks and worn rhinestone gloves are final sale.

Email support@perx4sale.com with your order number, the email you used at checkout, and the size or style you'd like instead. We'll send you a return label.

There's a $7.99 return/exchange shipping fee, and original shipping isn't refunded. If we sent the wrong item or it arrived defective, returns and replacements are free.

As soon as your return is scanned by the carrier, we'll ship your new pair and email you tracking.

Yes. Pack them together to avoid a second shipping fee.

Yes. Exchanges and returns go through us directly, not the payment provider.

We're sorry. Email us a photo and your order number, and we'll ship the correct item right away at no cost.

That's not normal wear. Email us photos and your order number (within 7 days of delivery for damage on arrival), and we'll replace or refund them.

We process refunds once your return is scanned by the carrier. Banks usually post it within 3–5 business days, though some take up to 10.

Refunds go back to your installment plan, not your bank account. You'll see it as a lower remaining balance in that app.

Not on the site yet. Email us and we can create a store credit code for any amount.

We run sales a few times a year. Join our email list to get early access and codes first.

Email us soon after you order with your order number and the code. We'll apply it and refund the difference.

Hand wash in cool water with a drop of mild soap. Put the gloves on and rub your palms together, then rinse well. Press out the water (don't wring) and air dry palms-up, away from heat. Avoid washing machines, dryers, bleach and fabric softener.

A quick rinse in lukewarm water and an air dry usually brings the grip back. Leftover soap makes palms slippery, so rinse thoroughly.

Wipe around the stones gently with a soft cloth. Don't scrub, pick at them, or leave them in a hot car. Store gloves flat or palm-to-palm.

Yes. Pulling flags won't hurt the gloves.

Yes, for team orders. We can't customize single pairs. Custom gloves typically run $30–$40 per pair, depending on the design and details like jersey numbers. Start a request on our Team Orders page.

Yes. 30% off at 30 pairs, 40% off at 50 pairs and 50% off at 100 pairs. See our Team Orders page.

Yes. Wholesale pricing starts at 30 pairs, and one-time orders are welcome. Email support@perx4sale.com for our line sheet.

Most styles restock. Tap "Notify me when available" on the product page and we'll email you the moment it's back.

Batting gloves and a golf line are coming soon. Join our email list to hear first.